Frequently Asked Questions

Bluboy Games is a place of trust, a place to relax, a place to have fun, exercise your adrenaline rush, practice, play games, win tournaments and earn cash rewards.

Bluboy Games is 100% safe and secure. If there are any concerns players can contact us via the app or website.

Download the app and Signup with your mobile number by entering the OTP received on the given mobile number.

You can always login in another device without re-registering in the new device Your Profile details will be available on the New device.

Your score stays intact, but as the clock keeps ticking, tournament will proceed with other online players, if you get to join back within tournament time, you get to continue your Game and still win.

Yes. You can update your KYC information from the player profile page.

Yes, you can delete your verification details or re-edit.

KYC is only required for winners to withdraw money. Other players do not require KYC verification.

We do not share the KYC details of the players with anybody. KYC details of the winners are only used to verify or confirm the right beneficiary.

The KYC information required can vary, but it should include personal details with identification documents like a government-issued PAN or Aadhar.

Bluboy gaming app requires KYC information to verify the identity and age of winners. This helps ensure compliance with legal regulations, age restrictions, and prevention of fraud or unauthorized access.

Go to more option in bottom bar, enable/disable push-notifications.

Players may get multiple notifications like tournaments updates, bonus details, payment status, and winning status etc.

Yes, if the push-notifications are enabled.

Player can choose bluboy id, profile picture (avatar), and email id from the player profile section. Players can change the profile information anytime except their registered mobile number.

Currently one cannot view other players' profiles. Players will be able to see the bluboy id and profile picture of the other players playing along with them in the same tournament.

The player profile is private, and it can be viewed only by the player itself.

Spin wheel is accessible at the top right corner of the Bluboy Games home screen. We can click the Spin wheel icon to go to the Spin wheel page. We can spin the wheel only once a calendar day.

Bonus wallet balance, Tambola Tickets, Coupons for Tournaments etc;

All users of the Bluboy Game app have an option to spin the wheel once in a calendar day.

Currently Vaikuntapali and Tambola torunaments are available to join for free and play

Players can participate and play Vaikuntapali and tambola tournaments for free.

There are different set of rewards based on the tournament. Know more details about the rewards in the app.

Vaikuntapali tournaments have a duration of one hour. Players can play any number of games in that duration. The best score among all the games played by a player in the tournament will be considered as the tournament score of that player.

Tambola tournaments have a duration of 15 minutes.

Yes, you can participate in multiple tournaments of different games simultaneously in the tournament sessions.

The amount credited when redeeming coupons such as referring players, using spin wheel options during offers, participating in different tournaments (not the winning amount), and more are all possible ways in which a player can receive bonuses. Players cannot withdraw the bonus cash

Winners are determined based on the type of tournament. To know in detail, check the tournaments section in the app.

Winners are announced after the tournament session is finished.

Once the tournament ends and the results are calculated, all the winners are sent notifications. The winners list will also be available in the leaderboard section in the tournaments section of the app.

Yes, players can select the tournament in their tournament history, that displays the leaderboard of the tournament with all the required details including the winners.

Once the KYC process is completed successfully, players can go to their wallet from their profile section and withdraw their cash winnings.

Players will have to add a beneficiary to withdraw their cash winnings.

Players can contact Bluboy Games to resolve any issue by clicking on the support icon on the top right corner of the app or by visiting the contact us page on the website.